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Paypal help!

blu67

blu67

Well-Known Member
I accidentally sent a customer the incorrect e-mail addy for payment through paypal. By the time I realized the mistake, she had already sent it. It has apparently gone through but it didn't make it to my account....AAAARRRGGHH!!! What can I do to get it? Hopefully someone else doesn't get my money before this can be resolved. Any help? Please!
 
"blu67" said:
I accidentally sent a customer the incorrect e-mail addy for payment through paypal. By the time I realized the mistake, she had already sent it. It has apparently gone through but it didn't make it to my account....AAAARRRGGHH!!! What can I do to get it? Hopefully someone else doesn't get my money before this can be resolved. Any help? Please!
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Can she contact paypal? I'm pretty sure they have a way to dispute payments.
 
You both should contact PayPal. When you both do so, they will freeze the money and credit it to the proper place or have the client pay you again.

Their CS is pretty good! The sooner you contact them the better. They have CS 24/7.


Mel
 
It happened to me once. They lady who sent the payment, needs to stop it, and reapply to the correct address. Extra work on their part, hope she doesn't give you a hard time.
 
I emailed Paypal about the issue as well as the customer. Next morning, all was fixed. Yea! Won't make that mistake again. :po
 
I use paypal alot , never had any problem.All transactions can be followed up and if needed you can correct it or with the help of the helpdesk.
 
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