AzPete
Well-Known Member
I am purchasing a set of new, in the box headers from another StangFixer for a decent price. Problem is, they did not fit my car as advertised by the listed company. Soooo.....I called Sanderson about the fit issues and was told they were not the headers I needed. I need the upgraded model. The company rep said no problem....return them and we will exchange them for the set I need. I explained that I was not the original purchaser, had no idea who was, and no receipt....and the reply was still....you ship them to us and we will swap them...... Sent them out this am.
Of course, I checked with the StangFixer that I bought them from and he said no problem........I can even wait to pay him once I know all is going right. Good service amongst these board members for sure.
Sanderson's kind of customer service is really unheard of in todays world.
Should know in a couple of weeks how it follows thru based on shipping times.
Of course, I checked with the StangFixer that I bought them from and he said no problem........I can even wait to pay him once I know all is going right. Good service amongst these board members for sure.
Sanderson's kind of customer service is really unheard of in todays world.
Should know in a couple of weeks how it follows thru based on shipping times.