Author Topic: Don't break your button! (Read 752 times)

Dne' · « **on:** April, 20, 2009, 01:24:22 PM »

I bought a Ridgid #345 double flaring tool to do my flares on my Mustang brake lines. tEH TOOL IS GREAT! On the last line I broke the little 3/16" button, the little shaft that goes into the brakeline snapped~ my fault! , Fortunately my other kit from summit saved the day by using its 3/16" in my Ridgid. I finally got around to calling Ridgid.com as I was instructed, and the first guy didn't even know what I was talking about, "the button?", just looking at it would be easy to break if set in wrong! He said I would have to buy the bar and the buttons for around 50.oo! "You mean the entire kit?", so I asked to speak to his supervisor,(I'm starting to fume at this point) and just as equally inadequate as the geek I had spoke with! :expl I ususally don't get upset, I WAS UPSET! :expl

I finally called the place where I had bought the tool and explained, and the man understood, www.CoastalTool.com, and the guy totally knew what I was talking about(regarding the button) including the geeks as mentioned earlier! I ordered six of the buttons~ just don't want to be without! lol Blood pressure went back to normal! End of story.

dne'

Fast68back · « **Reply #1 on:** April, 20, 2009, 03:31:12 PM »

I thought rigid was a home depot brand. I broke one of those on my cheapy O'riely auto parts flare tool.

daveSanborn · « **Reply #2 on:** April, 20, 2009, 06:26:28 PM »

Yep, I've broken the 3/16ths (small) one once or twice. The "nipple" is made of a hardened steel of some sort and doesn't like to be bent off of the "button".